{"id":27003,"date":"2020-04-30T10:32:31","date_gmt":"2020-04-30T10:32:31","guid":{"rendered":"https:\/\/aakirkebylaegerne.dk\/contact\/"},"modified":"2026-06-29T11:55:46","modified_gmt":"2026-06-29T11:55:46","slug":"contact","status":"publish","type":"page","link":"https:\/\/aakirkebylaegerne.dk\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t
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Hours of Operation<\/span><\/h4>
Monday\u2013Friday: 8:00 a.m.\u20134:00 p.m.\u2028<\/span>Phone hours for urgent medical issues: 8:00 a.m.\u20139:00 a.m.<\/span>Other phone inquiries: 9:00 a.m. \u2013 11:00 a.m., except Fridays: 9:00 a.m. \u2013 10:00 a.m.\u2028<\/span><\/span>In-person visits to the medical center: The reception desk is open from 9:00 a.m. to 12:00 p.m. and again from 1:00 p.m. to 3:00 p.m. on weekdays. However, on Thursdays, it is open only until 12:00 p.m. <\/span><\/div><\/div><\/div><\/div>
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\r\n Address <\/a><\/h4>
Rosenvej <\/span>3720 \u00c5kirkeby<\/span><\/div>\r\n Se placering p\u00e5 kort<\/span><\/span>\r\n <\/a>\r\n <\/a><\/div><\/div><\/div>
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\r\n Contact Us <\/a><\/h4>
Main phone number: 5693 3100<\/a><\/span>Emergency phone number (for urgent, life-threatening illnesses after the main line has closed): 3053 9148<\/a><\/span>After 4:00 p.m., on weekends, and on holidays: Call 1813<\/a>.<\/span><\/span><\/div>\r\n G\u00e5 til Min L\u00e6ge<\/span><\/span>\r\n <\/a>\r\n <\/a><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Vacations, Training Courses, and Closed Days\n\n<\/span><\/h1><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Closed Days<\/span><\/strong>January 1Constitution Day (June 5)December 24December 31All holidays<\/p>

Vacation and Training 2026
<\/strong>Antje Gr\u00fcning
May 15, June 10, as well as weeks 34 and 35, Sept. 10, Sept. 11, and week <\/span><\/em>40<\/span><\/p>

Bente Brunke:<\/span> April 23\u2013May 1, May 12\u201315, Week 22, Week 28, Weeks 30\u201332, Week 42<\/p>

Thomas Kofod-Andersen:<\/em><\/span>Week 14, May 1, May 8, June 12, Weeks 27\u201329, Sept. 2, Sept. 18, Week 42, Nov. 6, and Week 48.<\/p>

Please note that it it is not possible to send emails<\/strong><\/em> to doctors who are on vacation. If your inquiry can wait, we recommend that you wait until the doctor in question returns. <\/p>

Any additional temporary closures will be posted in our news section<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Important Information for Patients<\/span><\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I check in when I arrive?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

You must check in by swiping your yellow health insurance card through the scanner at the entrance. If you have forgotten it, you may, as an exception, check in by entering your CPR number. <\/p>\n

You must also register if you wish to have your prescription renewed, as we use your registration to link it to your medical record in order to renew your prescriptions.<\/p>\n

If your card is lost or damaged, contact Citizen Services to get a new one.\u2028<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I make an appointment at the medical center?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

You can schedule an appointment by phone outside of emergency hours, as well as through our online appointment scheduling module via the MinL\u00e6ge app or the Patient Portal. You can also schedule an appointment in person at the clinic during the reception desk\u2019s business hours. <\/p>\n

NOTE: When booking online, you can only book up to one month in advance, as we otherwise experience too many no-shows.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I schedule an appointment for a maritime certificate, driver's license, and other certificates?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Maritime Certificate: Please contact the secretariat to schedule an appointment.\u2028<\/p>\n

Driver’s License: You must first fill out the driver’s license application form on Borger.dk, and once it has been sent to the medical office, you can contact our office to schedule an appointment. \u2028<\/p>\n

Disability Card and Companion Card: You must first fill out the relevant form on Borger.dk, and once it has been sent to the medical center, you can contact our office to schedule an appointment.<\/p>\n

Other certificates: Please contact our office to schedule an appointment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen and how should I contact you in case of a sudden illness?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

An acute illness refers to a sudden illness that cannot wait for examination and treatment. Please contact the clinic between 8 and 9 a.m. during our emergency phone hours. All calls are assessed by our experienced staff. \u2028<\/p>\n

Outside of emergency hours, you can call between 9 a.m. and 11 a.m. (Fridays 9 a.m. to 10 a.m.) during our regular office hours. After that, you can reach us at our emergency number, 3053 9148, until 4:00 p.m. on weekdays if you have an urgent, unpostponable medical condition.\u2028 <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Morning break: 10:30\u201310:45 a.m.
Lunch break: 12:30\u20131:00 p.m.
We ask that you respect the break times.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does an e-consultation work?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

E-consultation is a way to contact the medical practice electronically via the MinL\u00e6ge app or the Patient Portal.<\/p>\n

According to the agreement with Danske Regioner, e-consultations may only<\/strong> be used for brief questions that can be answered with a single email response. It is not a chat feature and is not intended for long or complicated issues. <\/p>\n

If you need to send multiple emails on the same day, please contact the clinic\u2019s front desk to schedule a video or in-person consultation instead, when the doctor in question has an available time slot.<\/p>\n

Since the response time is up to 5 business days, this service cannot be used for urgent inquiries<\/strong>. \u2028<\/p>\n

You may only attach images to the email if you have made prior arrangements with the doctor.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do video consultations work?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

You must schedule a video consultation with the medical practice in advance. You will be able to view your scheduled appointment in the MinL\u00e6ge app. <\/p>\n

About 5 minutes before your scheduled appointment, open your MinL\u00e6ge app or the Patient Portal, where you\u2019ll see a \u201cStart Video\u201d icon. Click on it. Grant access to audio and video, and then wait for the doctor to log in. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I order medication?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

Regular medications can be ordered online or by phone.
Medications with a risk of dependence\u2014such as sleeping pills and strong pain relievers\u2014require an in-person appointment and cannot be ordered online or by phone.<\/p>\n

Note: The medical practice only prescribes medications for which it is responsible for the treatment. If you are being treated at a hospital outpatient clinic or by another specialist, you must contact that facility to have your prescription renewed. This is for safety reasons. <\/span>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the medical practice accepting new patients?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t

If the medical clinic appears as an option when changing doctors on Borger.dk<\/a>, it is accepting new patients.<\/p>\n

If we are no longer accepting new patients, you generally cannot apply to become a patient at the medical clinic, but there are a few exceptions:<\/p>\n